Appropriate Email Etiquette in the Online Classroom

An online classroom provides a unique way to interact with your instructor and peers. You may feel comfortable enough with them to joke around, and you may even think you can address your professor more as a peer than an authority figure. However, the written word is often misunderstood, and you still are the student, not another professor.  You can run the risk of misrepresenting yourself through email and on discussion boards if you aren’t careful. Here are some tips for email etiquette in the online classroom:

Email Etiquette in the Online Classroom

  1. Always address your professor with respect: Consider your professor to be your boss, and address her with the same level of respect. NEVER address your professor by her first name unless you have received explicit permission to do so (heads up, you won’t). Use appropriate language, i.e. no slang or swear words. Your written word is the only way your instructor knows you. Make a good impression.
  2. Don’t sound angry: When you’re upset about a grade or comment your professor made, it’s natural to feel angry and defensive. Use email to your advantage though. Your professor can’t see your emotions here, so this is a chance to demonstrate your maturity and respect even in the midst of your internal anger. Instead of making accusations, ask for clarification as to why you earned the grade or comment in question. Approaching a conflict respectfully and with a congenial tone will go a long way. Remember, your words are the only way your professor knows you. Just like number 1, make a good impression through email.
  3. Never EVER make a threat: Sometimes we forget that emails are permanent. If you have a true problem with a professor, seek help from another source like your academic advisor. Your professor will take your words seriously, which can result in serious consequences for you. Don’t even joke about a threat. Just. Dont.
  4. Avoid jokes among peers: Online discussion boards are the online equivalent to a classroom discussion. The main difference is inside a classroom, everyone is participating at the same time and can understand your attitude and tone when you make a particular statement. Your peers can feed off of your instructor to determine whether or not you are being appropriate. Abide by the blanket rule to not tell jokes and you’ll be fine.
  5. Respect your professor’s time: Just because you’re up and writing a paper at 11:00 on a Tuesday night does not mean your professor is also awake and ready to answer her emails. Sending her a second message at 2 am will not make her answer your question any sooner. In fact, you may get the opposite result. Abide by the virtual office hours she has set up, and allow an appropriate amount of time to pass before re-sending her your question. A good rule of thumb is up to 24 hours on a weekday and 48 hours on a weekend, unless your professor has stated otherwise. Remember, as an online professor she is serving hundreds of students. In order to keep an appropriate work/life balance, she will have to set boundaries. Observe and respect these boundaries.

Taking online classes can be a rewarding experience, especially for students who can’t otherwise fit college classes into their schedule. Contact us if you have further questions on how to maintain an appropriate email relationship with your peers and professors.

Keys to Effective Training in the Healthcare e-Learning Environment

Managing healthcare e-Learning doesn’t have to be difficult, but there are three requirements that you just can’t afford to skip.

  • First: Ensure the system you use is accurate. Misinformation about medicine in the outside world is a significant problem. Unfortunately that is sometimes a problem within the field of medicine and health information management. For this reason, it is important to make sure that whatever system you use is screened for accuracy before using it as a training medium. This ensures that the information given to patients is substantive, and that the education provided is technically accurate and beneficial to patients as well as other healthcare practitioners.
  • Second: Ensure that the e-Learning platform is easy to use. Even if you are proficient in computer navigation, it’s likely that you’ve found a piece of software or website that was simply a pain to navigate. When you are considering one or more healthcare e-Learning solutions, make sure that the learning management system (LMS) is easy to navigate and that the platform is user friendly. This reduces the amount of time spent training employees, and helps them learn how to navigate the LMS with a minimum amount of difficulty. Make sure when considering a healthcare e-Learning solution that the system is easy to navigate, explains itself well so that you aren’t wasting large amounts of time training your employees on how to use the system, and that someone who has little to no computer expertise can navigate the system easily.
  • Third: Ensure that your training program is constantly evolving. This is necessary to keep pace with constant changes in the healthcare industry, and to support the theory that knowledge evolves over time. The information that we use to train healthcare professionals needs to evolve in relation to the knowledge that we gain about new healthcare methods, practices, policies, and procedures. For this reason, it is important to keep training programs up to date as new medical discoveries are made. This also ensures that patients are getting the best possible care, and healthcare employees are given the most accurate medical data to work with, in order to optimize their performance as healthcare practitioners.

To talk more about this, or anything else, please Contact Us. Thanks.

How To Use Google Glasses in Healthcare Training To Broaden Your Scope

Google Glass has been receiving a lot of press recently, especially in the field of medicine. Before we delve into how to use google glasses in healthcare training, let’s start by looking more closely at the device.

how to use google glasses in healthcare training, technology and healthcare, google glass and healthcareAs the name suggests, Google Glass is worn similar to a pair of glasses, minus one component: the lens. Instead of the lenses found in a traditional pair of glasses, the unit consists of a wire frame with a small, square computer in the upper right hand corner. The right side of the wire frame, close to the ear, acts as a track pad that turns the device off and on.

Once activated, the user can view the computer screen in their peripheral vision. The screen can be used to scroll through information, like a mini computer, or can be used as a live video capture of whatever you are viewing.

Google Glass was created for the public masses with the idea that now you can literally be connected to the Internet in a hands-free way. If you are in Paris and want to know how to get to the Eiffel Tower, simply turn Google Glass on with a swipe of your finger, ask the computer to locate directions, and begin walking.
When it comes to healthcare training, Google Glass has found many uses. Since this is our main focus, let’s consider some test cases below:

1. Ohio State University is using Google Glass during surgery, allowing the surgeon to perform a live surgery for training future surgeons.

2. Beth Israel Deaconess Medical Center is using the device to pull up medical records before a doctor enters the room. Rather than sift through a file, the doctors scroll through the records on glass.

3. Rhode Island Hospital in Providence has used Google Glass as an interdisciplinary approach to medicine in the Emergency Room. When patients come into the ER with needs that may require a specialist consult, the attending physician can call through Glass and provide a live video feed of the patient to whatever specialist is on call.

The list of Google Glass indications for healthcare training are endless. In addition to live education, it can allow doctors to review symptoms before recommending treatment plans. It can also allow more autonomy for medical students as a supervisor or specialist is just a video conference away.

Google Glass is simply one aspect of healthcare training. If you are interested in learning about the various types of medical training we provide, please contact us.

E-Learning Boasts Benefits for the Healthcare Field

Leonardo da Vinci, master artisan and unparalleled inventor, appreciated the fact that “learning never exhausts the mind.” One of history’s most creative personalities acknowledged the liberty, freedom, and benefit that learning not only grants the learners, but also their communities. Considering his fantastic forethought, it is not unlikely that da Vinci envisioned an educational paradigm as powerful as e-Learning.e-learning, e-learning benefits, e-learning healthcare

Students from the Renaissance to as recently as the 1980s shared a very similar experience. They were forced to travel from near and far to live and study at the universities of their choosing. Such restrictive conditions made it impossible for many potential students, without the luxury of placing their lives’ responsibilities on hold, to follow their dreams.

Fortunately, the inventive human spirit designed a much more encompassing educational model in e-Learning, offering a wealth of benefits to all of today’s motivated students. The advantages of e-Learning over the traditional model are quite encouraging for contemporary learners, especially in the healthcare field:

  • Tuition for e-Learning is very cost effective. Dow Chemical was accustomed to spending up to $95 per learner/per course when paying for the traditional classroom setting. When the corporation switched to the e-Learning standard, however, they discovered that they were only paying $11 per learner/per course. By moving their studies into the virtual world, the company saved $34 million annually. Ernst and Young experienced similar savings when they condensed 2,900 hours of classroom training down to 500 hours with the support of 700 hours of web-based learning and 200 hours of distance learning. While the training costs were cut 35 percent, Ernst and Young discovered that employee consistency and scalability actually increased. Individual learners will not only find a relative savings on a virtual campus, but they too will benefit from the quality instruction received.
  • In addition to being cost effective, e-Learning demonstrates an efficiency in time. e-Learners are better able to work at their own pace, so there is never a need to slow down for lagging students. Social interaction, a common delay in any classroom environment, is not a factor in the web-based classroom. Plus, learners do not have to waste time traveling to and from another venue since the virtual classroom is readily available at their fingertips.
  • The American Psychological Society commissioned a nine-year study of e-Learning to determine its effectiveness. The research concluded that “learners learn more using computer-based instruction than they do with conventional ways of teaching, as measured by higher post -treatment test scores.” The types of learning that have been found to be particularly successful in the virtual classroom are those that focus on information and knowledge, and processes and procedures. Indeed, e-Learning students typically demonstrate increased gains in test/certification scores and in the level of mastery displayed on the job.
  • Lastly, e-Learning is advantageous to the environment. Web-based students do not increase Carbon Dioxide emissions when traveling to and from campuses. The e-Classroom also boasts paper free communications, instead relying on such tools as email, PDF manuals, and synchronous classrooms. While such environmental factors are perhaps not the main rationale that most students use to select their higher educational institutions, it is just another layer of the exceptional efficiency offered by the virtual classroom.

The healthcare field is fortunate to be at the forefront of the e-Learning revolution. Like da Vinci’s innate desire to seek out the deepest level of understanding, Avidity Medical Design possesses an unparalleled enthusiasm to equip future healthcare workers with the extensive knowledge they need to be successful in the field’s highly competitive market. Please contact us today to uncover the power of e-Learning.

Welcome to The Avidity Medical Design Blog

Sheila D. McCray, MS, CCS, CCS-P, is the principal of Avidity Medical Design Consultants, LLC, and Avidity Medical Design Academy. She holds a B.A. in Journalism with a specialization in advertising from Temple University, and an M.S. in Instructional and Performance Technology from Boise State University.  She also holds certifications in inpatient and outpatient medical coding, medical transcription, medical claims processing, clinical trials research for pharmaceutical development, microbiology, desktop publishing, and other specialties. Based in Texas, she has worked in the healthcare field since 1987, beginning in Pennsylvania, and continuing in Virginia. ​As a certified professor, she has taught for several online universities throughout the country. As a healthcare instructional designer, she teaches and develops hybrid curriculum for online students and online instructors, in all areas of allied health and health information management. She also develops her own line of online courses for Avidity Medical Design Academy. ​Follow the Avidity Medical Design Blog to stay up to date on the latest developments in healthcare. For instructional design consulting services, visit http://aviditymedicaldesign. To take an online healthcare course, or to review current course offerings, visit Check back regularly for updates on future healthcare courses currently being developed.